So we told our rental agent, and she told the landlord, he came back again, but this time with a hammer, and he hammered on the furnace (I couldn't look) and we got heat that night, but the next morning, nothing.
This little dance has gone on for about 2 weeks, with our landlord coming over, hammering on the furnace, and saying, speriamo, meaning, "we hope". So far nothing had worked, we'd get heat immediately after the hammering, but then nothing in the morning. Dr. C. decided it was the pump in the furnace that was bad, but that got lost in translation.
On Monday we were promised we'd have heat, a technician was coming, and he had the magic solution (hammer). I wasn't home when they came, but Dr. C. said there was a lot of hammering, and there was heat when I got home that evening, and the next morning it was so hot in the house, I had to open up the windows. The thermostat was set at 24 degrees C, that's about 78 degrees F.
So, we have heat, and now we have to figure out how to tell the landlord, we don't need that much heat! Every day here is a new adventure, with interesting predicaments, and solutions.
During our no heat phase the landlord said he'd send over the gardener to mow the lawn. So a guy came and pushed the lawnmower through OUR LIVING ROOM, and out to the yard. And, yes, he pushed it out through the living room again, since there is no other access to the yard. This is life here, and I wouldn't trade it for anything. Ciao for now.